Family Room

71M2
4 PEOPLE
ONE KING, TWO SINGLE BEDS
TWO

Property Information

Breakfast included ·       Cable TV (50 channels) ·       32 LCD TV ·       Personal in-room safe box ·       Mini Bar ·       Internet access in room & in the CCC complex ·       Daily housekeeping ·       Complimentary two bottles of pure drinking water in the room ·       Complimentary coffee and tea making facilities ·       Complimentary usage of the Club facilities such as swimming pool, table tennis, tennis courts, etc.*

*Additional charge for archery and tennis instructor.

Amenities

  • Baggage storage
  • Laundry service
  • Swimming pool
  • Internet
  • Concierge
  • Meeting rooms
  • Welcome drink
  • Invoices
  • Elevator
  • Room service
  • Air conditioning
  • Non-smoking rooms

Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 14:00

Check-Out: 12:00

Late Check-out Hour: 17:59

Late Check-out Fees: 50%

Late check-out (after 12:00 and before 17:59) may result in a fee.

Property and Cancelation Policies

  • The guest can cancel free of charge until 3 days before arrival. The guest will be charged the total price of the reservation if they cancel in the 3 days before arrival.
  • The guest will be charged a prepayment of the total price of the reservation in the 3 days before arrival.

Payment Policy

The guest will be charged a prepayment of the total price of the reservation in the 3 days before arrival
We pre-authorize guests’ credit cards before arrival for certain policy types.·        
We hold the Total amount on guests’ credit cards.·       
We pre-authorize guests’ credit cards after free cancellation ends.

Terms and Conditions

    • Guests are required to hand over their keys to the receptionist upon departure. If guests lose or do not return the key card they are obligated to pay the penalty of $15.
    • From 21:00 to 07:00 hours is the time of night peace. We invite every guest to be careful during this period and not cause noise that can disturb other guests. Disturbing other Guests is not allowed. The hotel keeps the right to refuse further hospitality to the Guest who disturbs other Guests or in other ways disrespects House Rules.
    • We assume that the Guests are familiarized with and fully understand the Hotel Rules at the beginning of their stay in our Hotel.
    • For your convenience, we have provided a safe deposit box, located in the wardrobe in your room. The hotel bears no responsibility for any damage or loss of your personal belongings. In case of any loss, you are kindly requested to immediately inform Reception. We suggest you double-check the safe deposit box in your room upon your departure from the Hotel.
    • The hotel is entirely non-smoking. In case of non-compliance with this rule, Hotel is obliged to charge a penalty of $100.
    • The linen is changed every third day. Used towels are changed daily.
    • It is not allowed to take explosives, weapons, inflammable materials, or other dangerous chemicals into the hotel.
    • The hotel takes no responsibility for any damage or loss of your vehicle in the parking
    • For any damage caused by the Guest to the hotel property, the Guest is due to cover the cost of the damage to the Hotel.
    • If you need to check out earlier during your stay, for whatever reason, it is necessary to inform Reception 24h prior to departure. Otherwise, a full night’s stay with breakfast will be charged.
    • Minibar is filled daily. Please fill in the prepared form for the notification of your minibar consumption, and submit it to the Reception prior to departure.
    • If you have any suggestions on hotel service or if you have any technical problems in your room, please be free to inform us at your earliest convenience. In case of late notice for any complaints that you might have when the hotel has no chance to react, those situations will not be considered as a reason for an accommodation rate discount.

For any questions please contact us by booking@cambodian-country-club.com

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